Topic: digital inclusion
Check out our digital inclusion resources and guides
Inclusive Digital Banking
Financial services have long understood the need for inclusion. Delivering products and services at a reasonable cost has been a focus in increasing access for more people. In a digital-first economy, the need to widen this focus becomes stronger.
8 Steps to Inclusive Education Success - Arkansas State’s Story
Johnny Key, former Department of Education Secretary (Arkansas), led the inclusive education movement across the state. Read his top tips in our blog...
14 tips for writing for the web
Today's web surfers live in a multitasking world. Often content is consumed on-the-go. Some may snack on content in between meetings, while others digest it as they’re watching Netflix. When it comes to writing for the web, we asked 14 business professionals for their top tips.
Learning from the 72,000+ devices already in Scottish Schools
As the SNP pledge to provide a computer device for every school child, what can Local Authorities and Schools learn from the 72,000+ devices already distributed across Scotland.
6-step plan to improving accessibility and readability in digital banking
To help you on your way to improving the accessibility of your digital financial services, here’s a 6-step plan.
8 writing tips for improving readability of blog post content
From checking out company brand books to keeping paragraphs small and scannable, here are eight tips to improve content readability.
Accessibility in Financial Services
Recently, we scanned the websites of 30 of the top US National and Community banks for accessibility. Discover our results.
How to make waves in digital accessibility for older web surfers
In this article, uncover how to improve the online experiences for older web users. And discover key findings from recent research on the topic.
Skipton Building Society & Digital Accessibility - Creating a Society where no one is left out
Hannah Hall, Customer Empathy Manager from Skipton Building Society, shares the impact of digital accessibility initiatives for her organisation and customers.
11 ways to strengthen the digital inclusion mindset company-wide
In this blog, we identify 5 ways to strengthen the digital inclusion mindset, and 6 ways to help you kick start improvements.
This (inaccessible) digital world
In this guest blog, Dr. Kristen Liesch explores how web inaccessibility leads to exclusion for many on a daily basis.
Web accessibility software is helping businesses to tap into the £17.1bn click away pound
70% of users with digital access needs will leave an inaccessible website, taking their spending power to an accessible alternative. The cost of this equates to an estimated £17.1 billion: also known as the click-away pound. Read on to learn how you can tap into this market.
A truly inclusive workplace begins with inclusive digital experiences
In this guest blog we hear from Barry Walsh on the impact of inclusive digital experiences for creating a truly inclusive workplace.
Beyond the website: creating accessible experiences
In this guest blog, Jean Downey, Head of Digital & Creative Services at Ofcom, shares some insight into creating accessible experiences
FAQs around web accessibility
We've pulled together some FAQs around web accessibility, to help you on your way to becoming more digitally inclusive.
How can we tackle the digital divide?
In this blog, we hear from Paul Wilkes, Digital Inclusion Coordinator at Leeds Libraries, on how they're tackling the digital divide.
‘Women over 55 don’t cook!’
Hear from Gordon McCullough at RiDC on the role of web accessibility when it comes to inclusive user experiences.
9 ways to create digital experiences that are inclusive for all
To help your company create digital experiences that are inclusive to all, we asked business leaders and PR experts for their best ideas. Here are nine ways to create inclusive digital experiences for your customers.
Digital accessibility and what it means for your organization
Hear from the Government Digital Service - commonly known as GDS - and discover what digital accessibility really means.
11 ways inclusive design benefits the customer experience
We asked 11 marketing specialists and digital design experts for their best pieces of advice in creating an inclusive customer experience. Find out what they had to say.
12 ways the workforce will change
Twelve thought leaders weigh in on how they think the workforce will change once we’re 'back to normal'.