Welcome to ReachDeck!

We’re excited to have you as part of our community. And even more excited that you’ve joined us to use our very latest product!

ReachDeck will help you to break down communication barriers for all of your audiences. And we’re looking forward to being part of that journey.

To help you, we’ve pulled together everything you’ll need along the way.

Signing in. Navigating the dashboard

To log in to the ReachDeck portal, visit https://reachdeck.texthelp.com/. Then, sign in using Google, Microsoft, Facebook, Twitter or LinkedIn. 

Heads up! Select the login option that uses the same email address that you used to register with us. 

3 minute video tour

Once you’re in, check out this handy video brought to you by Stuart, ReachDeck Product Manager. He’ll give you a quick overview of the dashboard. And walk you through the ReachDeck Auditor, Editor and Toolbar in detail.

As our newest product, we’re constantly improving and updating ReachDeck. We want to make ReachDeck the best that it can be! Therefore, some of the features demonstrated in the video might look different to the live product. Our team is working hard to keep up with the wonderful new changes. And we’ll be sure to update the video soon. In the meantime, we hope this one helps!

Quick reference guide

You can also download this quick reference guide. In the guide, gain a quick overview of each of ReachDeck's features.

Share the guide with your teams, and fill them in on the benefits of your new software.

Getting started with the ReachDeck Auditor, Editor and Toolbar

To help you make the most of your new subscription, we’ve got lots of resources to share.

Below, you’ll find everything you need to get started with all of ReachDeck’s features. 

Visit each section, download the resources, and enjoy your new journey to becoming more inclusive than ever before. As you go along, don’t forget to share the resource pages with the relevant members of your team.

Get scanning with the ReachDeck Auditor

We know that in your fast-paced teams it can be difficult to manage quality assurance.

With the ReachDeck Auditor, scan your website for WCAG errors anytime you make an update. Or, build it into your team’s routine. It’ll uncover accessibility errors including broken links, and readability problems. Helping you to maintain accessibility of all your digital content.

Get started using these handy resources.

Edit out hard to read content with the ReachDeck Editor

Across your organisation your teams produce a lot of content. And we know that every piece of information they create is valuable. But not everyone has the same level of literacy.

Whether your employees are writing to one another, or for an external audience, readability matters. Encouraging every employee to use the ReachDeck Editor will help to make sure your content can be understood by all. And that it’s inclusive.

Use these resources to get everyone in your organisation writing in a way that’s simple, clear and concise.

Support your web visitors with the ReachDeck Toolbar

Every visitor to your website is unique. They each have different needs. Giving them a choice in how they access your online information supports inclusion.

Add the ReachDeck Toolbar to your website and provide your visitors with reading, speech and translation support.

Follow our simple steps to get started.

Share ReachDeck with your organisation

One of the most important parts of getting started with ReachDeck is letting your employees know it’s available. It will benefit everyone across your organisation. So let’s tell them how.

Copy and paste this email template, and hit ‘Send to all’.

Tell your customers what you’re doing to improve digital inclusion

As an organisation brand image is incredibly important. And so is supporting your audiences to get to know you. And to engage with your digital presence. Let your audiences know that you’ve added the ReachDeck Toolbar to your website.

It’ll make them aware that you’ve added speech, reading and translation support. With the added bonus of filling them in on how you’re going above and beyond to be inclusive.

To make it easier, we’ve written a blog for you!

Need support? Don’t worry. We’re here to help.

Our friendly team is happy to support you in any way that they can. If you have a question at any point in your journey, feel free to get in touch.

You might also find what you’re looking for using the support resources below:

Stay up to date

Every month we update our customers on all that's new at Texthelp and beyond. Opt in to our monthly newsletter to receive regular tips & tricks, industry updates, useful resources and more!

And one more thing. Tell us what you think.

We’d love to hear what you think of ReachDeck. As it’s our very latest product offering, your feedback will help us to develop ReachDeck. So that we can make it can be the best it can be. For you, your audiences, and all our future customers to come.